Privacy Policy
Last updated: 01/01/2026
1. Information We Collect
When you register and use RoProxy services, we may collect:
- Account information: email address, encrypted password
- Payment information: processed by third parties, we do not store card details
- Usage data: bandwidth usage, number of proxy sessions, connection time
- Technical information: IP address, browser type, operating system
2. How We Use Your Information
The collected information is used to:
- Provide, operate, and improve our services
- Verify identity and prevent fraud
- Send account notifications and service updates
- Technical support and dispute resolution
- Comply with legal requirements
3. Data Security
We apply industry-standard security measures to protect your information, including SSL/TLS encryption for all connections, one-way password hashing (bcrypt), and restricted access to sensitive data. However, no method of data transmission over the internet is 100% secure.
4. Information Sharing
RoProxy does not sell, trade, or rent your personal information to third parties. We only share information in the following cases: payment processing through partner payment gateways, lawful requests from competent government authorities, or to protect the legitimate interests of RoProxy.
5. Data Retention
Connection log data is stored for a maximum of 30 days for technical support and abuse detection purposes. After that, data is automatically deleted. Account information is stored until you request account deletion.
6. Your Rights
You have the right to:
- Access and view the personal information we store about you
- Request correction of inaccurate information
- Request deletion of your account and related data
- Opt out of marketing emails at any time
7. Cookies
We use cookies to maintain login sessions and improve user experience. You can disable cookies in your browser settings, however this may affect website functionality.
8. Contact
For any questions about our privacy policy, please contact: [email protected]